Frequently Asked Question

[BigTracker Related/ Similar Products Mechanics] Related products/ Similar product discrepancy between Amazon and BQool.
Last Updated 6 years ago

The related product of the ASIN: B07GXQKWZC doesn't exist on the Bigtracker, whereas the corresponding items are existing on Amazon related product sections.

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After checking the back end HTML code of the Amazon UK webpage, IT has confirmed that the back end HTML code has been changed by Amazon. Given this information, the product data was not able to up
date to the BQool end due to this reason. The IT has proceeded to update the HTML code and update the “Related product section.”

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As outlined in the image below, next time when log-in the related product on the BQool end, the system will have retrieved the corresponding data from the “Related section.”

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From the Amazon end, there are old section and the new section for the same Related product realm. It depends on which one is available. BQool will download the product from it.

For the similar products section, BQool will retrieve the product data from the section as seen below.

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If the product doesn’t have the corresponding “related product” or “similar products” section on the Amazon selling page. Two of these sections won’t present any product info on the BQool end.

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