Frequently Asked Question
[ Internal Training] Buyers Edit the content of the Previous Seller Feedback or Product Review, but UGC of BigCRM doesn’t update the changes.
Last Updated 6 years ago
UGC functionality will only display the first downloaded Feedback and Review.
Even though Buyers may edit the Feedback or Review later on, UGC will only display the first downloaded content & rating of the Feedback and Review
Take the 5-star review left by El Vidjo on 8/6, 2019 for example:
The customer gave a 5-star review initially but changed to a 1-star later on as illustrated below.
UGC won’t update the changed review, but will continue displaying the first downloaded 5-start review.
Even though Buyers may edit the Feedback or Review later on, UGC will only display the first downloaded content & rating of the Feedback and Review
Take the 5-star review left by El Vidjo on 8/6, 2019 for example:
The customer gave a 5-star review initially but changed to a 1-star later on as illustrated below.
UGC won’t update the changed review, but will continue displaying the first downloaded 5-start review.